Getting Started

Use samespace API to create and manage conversation flows.

Users

Users represents team member in your company who will be using Samespace.

Teams

Teams are groups of users with similar job function, geography, etc.

SIP

Manage Phone numbers, dial access, endpoints and trunks.

Campaigns

Automate your outbound call process with help of team or AI.

Analytics

Analyse conversations and agent performance

Dock

Boost customer interactions directly from Chrome by integrating it with samespace™

Messaging

Install Widget and Manage chat interaction routing

Salesforce CTI

Boost customer interactions directly from Salesforce by integrating it with samespace™

Pulse

Live analytics, monitoring & coaching features that allow managers and experienced agents to easily coach colleagues in real time.

Studio

Engage customers with Voice, Messaging and on Social media—just with flows

Voice API

Use samespace API to create and manage conversation flows.